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Dear Customer;

This explanatory text was prepared, acting in the capacity of data controller ELBİR OTO YEDEK PARÇA İMALAT VE TİC. A.Ş. Within the framework of Article 10 of the Law on the Protection of Personal Data No. 6698 (“KVKK”) and the Communiqué on the Procedures and Principles to be Complied with in Fulfilling the Obligation to Clarify, we are your natural person customers regarding the purposes of processing your personal data, legal reasons, collection methods, to whom it can be transferred and your rights under the KVKK. It has been prepared to inform the authorities and employees of our customers and/or legal entity customers.

 1. Which Personal Data Do We Process?

Data Categories

Examples of Data Types Processed in This Category

Identity Data

Your name, surname, signature

Contact Data

Your phone number, full address, e-mail address, corporate e-mail address

Legal Transaction Data

Your information in correspondence with judicial authorities, Your information in the case file

Customer Transaction Data

Your invoice, promissory note, check information, order information, request information

Physical Location Security Data

Your security camera recordings

Finance Data

Your bank account information

       Marketing Data  Your shopping history, survey and cookie records


2. For What Purposes Do We Process Your Personal Data?

Your Personal Data mentioned above;

• Our ability to offer you our products and services,

• To be able to carry out communication activities with you,

• To provide you with after-sales support services for goods/services,

• Our ability to carry out customer relations and satisfaction management processes and activities for customer satisfaction,

• Our ability to follow up your requests and/or complaints,

• Our ability to carry out risk management processes,

• Our ability to carry out our logistics activities,

• Our ability to carry out contract processes,

• To be able to carry out the necessary work by our relevant business units for the realization of the commercial activities carried out and to carry out the related business processes,

• To be able to plan and implement commercial and/or business strategies, and to carry out finance and accounting works,

• Ensuring the safety of our company and physical space security and providing administrative and technical measures regarding these,

• To be able to carry out marketing analysis studies of our products/services,

• To be able to confirm your identity information and documents when necessary; we can take necessary actions to prevent abuse, loss and fraud,

• Our ability to preserve your information, which must be kept in accordance with the relevant legislation; to carry out the copying and backing up of information in order to prevent loss of information; to control the consistency of your information; To take the necessary technical and administrative measures for the security of your information,

• To be able to fulfill our legal obligations to regulatory and supervisory institutions as required or made mandatory by legal regulations, to carry out legal proceedings and legal processes,

Shall be obtained, processed, recorded, stored, preserved and classified for the purposes.

3. To Whom Do We Transfer Your Personal Data and For What Purposes?

In order to provide information to prosecutors' offices, courts and relevant public officials, upon request and in accordance with the legislation, on matters related to public security and legal disputes that may arise; and when necessary, to authorized public institutions and organizations within the scope of the above-mentioned purposes, to the law firms we have contracted with for the follow-up of legal processes, to financial advisors for the creation of our company's financial balance sheets, to banks for the execution of goods / services contracts, to cargo companies for the purpose of sending documents and products, and accounting for the execution of accounting works. Can be transferred to the companies we receive support from.
4. What are the Collection Methods of Your Personal Data and the Legal Reasons for These?

Your personal data mentioned above are provided to the parties of the contract, provided that (i) it is clearly stipulated in the laws, (ii) it is mandatory for the data controller to fulfill its legal obligation (iii) it is directly related to the establishment or performance of a contract, as specified in Articles 5 and 6 of the Law No. 6698. (iv) it is necessary for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject, within the scope of the purposes specified in this Clarification Text and in accordance with the General Principles listed in Article 4 of the Law;

a) To comply with the law and the rules of honesty,

b) Provided that it is accurate and up-to-date when necessary,

c) For specific, clear and legitimate purposes,

d) In connection with the purpose for which they are processed, limited and measured,

e) To be processed, recorded and stored by automatic means (e-mail, paper media, forms, telephone, etc.) to be kept for the period required by the relevant legislation or for the purpose for which they are processed will be preserved, classified and transferred to the above-mentioned places when necessary.

5. What Are Your Rights Regarding the Processing of Personal Data and How Can You Access These Rights?

Article 20 of the Constitution states that everyone has the right to be informed about their personal data. In Article 11 of the KVKK, the rights of the personal data owner within the scope of the law are listed.
Your requests regarding your rights under KVKK are in accordance with Article 5 of the "Communiqué on the Procedures and Principles of Application to the Data Controller".ELBİR OTO YEDEK PARÇA İMALAT VE TİC. A.Ş. You can send it in writing or by using the registered e-mail (KEP) address, secure electronic signature, mobile signature or the e-mail address previously notified to the data controller by the data controller and registered in the data controller's system.


Address: İkitelli Organize Sanayi Bölgesi Fatih Sanayi Sitesi 6/B Blok No:1 Başakşehir / İstanbul


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